Submit a Sample for Analysis

McCrone Associates is committed to providing excellent customer service and confidentially to all of our clients. In order to serve you best, we ask that you follow the instructions below when submitting project samples to our laboratory for analysis.

1. 1. Please contact one of our scientists by phone (630-887-7100) or using our Analysis Request form to discuss your project and obtain a Project Proposal. Contact one of our scientists prior to submitting any project samples in order to discuss your needs and the goals of your project, estimates concerning cost and turn-around time, and any necessary service or confidentiality agreements.
      NOTE: We will not accept project samples without prior discussion of your project with a McCrone scientist.  Sample drop-off at our laboratory must be arranged and is by appointment only.
   2. Complete a Sample Submission Form: Word doc | PDF
      Complete the Sample Submission Form and review the terms and conditions. Package the form with your project samples and submit it to the address below. In addition to including the completed sample submission form with your samples, you are welcome to send a letter of explanation, and/or e-mail the completed form to the scientist (project leader) handling your project, if known, prior to shipment.
      If your sample is a biotherapy, please submit a Sample Hazard Information Client Request Form.
      Controlled Substances: The DEA Form 222 is not required to transfer controlled substances from MA pharmaceutical clients per 21 CFR Chapter 13 Subpart A Subsection 1305.03, which exempts deliveries to a registered analytical laboratory, or its agent approved by DEA.
   3. Package your samples
      Please include all of the following in each sample shipment:
      •  Samples must be packaged and shipped in a manner to ensure their integrity is maintained and limit their degradation. Sharps/needles MUST be capped. Please avoid packing materials that may create extraneous cellulose fibers such as paper, or granular material such as vermiculite.
      •  Completed Sample Submission Form: Word doc | PDF
      •  Safety Data Sheets (applicable to all samples)
      •  Proper hazard labeling and packaging (if necessary)
   4. Send your samples
      Samples should be shipped to the address below using a carrier of your choosing. You are responsible for all shipping costs and any special handling fees associated with shipping of samples and/or sample containers.
      McCrone Associates, Inc.
      850 Pasquinelli Drive
      Westmont, Illinois 60559
      Attn: [Name of Scientist/Project Leader]
   5. Shipping of Samples from outside the USA:
      •  Send your shipment to McCrone under Incoterms® (International Commercial Terms) – DDP (Delivered Duty Paid)
      •  The sender delivers the goods to the named place of destination.
      •  The sender bears all the responsibility, costs, and risks involved in shipping their goods/samples to McCrone Associates, Inc.
      • The sender must clear the products for export/import, pay any duty/taxes for both export and/or import, and carry out all customs formalities. McCrone is not the Importer of Record, only the receiver of the shipment/consignee.
      •  All of the necessary paperwork (Sample Submission Form, Safety Data Sheet(s), packing list, customs invoice, TSCA, etc.) are to be provided by the sender.
      •  The sender is responsible for all costs associated with delivering the sample materials to our laboratory for analysis. Please deliver the sample material to our laboratory using this address:
      McCrone Associates, Inc.
      850 Pasquinelli Drive
      Westmont, Illinois 60559
      Attn: [Name of Scientist/Project Leader]
      •  International samples will not be returned. If the sender requires sample return, the sender is responsible to provide the same as above and cover all costs for return shipping.
      •  The items shipped to McCrone Associates are for testing purposes only; they are not for sale/resale.
      •  We recommend you contact your local international courier or delivery service such as World Courier or DHL International to handle all of the necessary paperwork and any Broker details to ensure the shipment arrives in a timely manner. Please see our Frequently Asked Questions regarding Incoterms®.
   6. Notify Us
      Please notify the scientist (project leader) handling your project that your samples have been shipped.
      
      Sample Receiving: Samples are received during our normal business hours Monday through Friday and will be logged on the same day. McCrone Associates is closed on Saturdays and Sundays. Please notify us if any special handling is required or special circumstances exist with your shipment.
      NOTE: We will not accept project samples without prior discussion of your project with a McCrone scientist.  Sample drop-off at our laboratory must be arranged and is by appointment only.